[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” background_enable_image=”off” background_size=”contain” background_position=”center_right” overflow-x=”hidden” custom_padding=”80px||40px||false|false” custom_padding_tablet=”125px||40px||false|false” custom_padding_phone=”40px||40px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”33px||33px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”

Privacy Policy

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Privacy Policy

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Privacy Policy

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row disabled_on=”on|off|off” _builder_version=”4.16″ _module_preset=”default” transform_scale=”108%|108%” transform_scale_tablet=”108%|108%” transform_scale_phone=”100%|100%” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” positioning=”absolute” position_origin_a=”bottom_left” position_origin_f=”center_left” vertical_offset=”184px” position_origin_a_tablet=”bottom_left” position_origin_a_phone=”bottom_left” position_origin_a_last_edited=”on|desktop” position_origin_f_tablet=”center_left” position_origin_f_phone=”center_left” position_origin_f_last_edited=”on|desktop” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|desktop” width=”100%” max_width=”none” custom_margin=”|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|false|true” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|-1|0|1″ transform_styles_tablet=”” transform_styles_phone=”” positioning_tablet=”absolute” positioning_phone=”absolute” positioning_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://www.ondemove.se/wp-content/uploads/2022/03/Group-14.png” title_text=”Group 14″ align=”center” force_fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” transform_scale=”106%|106%” transform_translate=”0px|84px” transform_translate_linked=”off” filter_opacity=”20%” animation_style=”fade” animation_direction=”left” animation_duration=”1100ms” animation_delay=”150ms” scroll_horizontal_motion=”0|50|50|100|0|0|1″ motion_trigger_start=”top” global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|hover” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_scale__hover=”106%|106%” transform_translate__hover=”0px|84px”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”97%” module_alignment=”center” custom_padding=”0px||80px||false|false” global_colors_info=”{}”][et_pb_row module_id=”produkten” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” link_font=”||||on||||” global_colors_info=”{}”]För oss på OnDeMove AB means security a lot. Not only the security that you will be able to wear our hearing aids, but also that you as a consumer should feel safe in the meetings you have with us and that you understand why we handle your personal data. We are constantly working to improve your customer experience and our handling of your personal data is part of that.

Our privacy policy describes how we collect, process and store your personal data. The policy applies to all contact you have with us, such as when purchasing from our webshop, visiting our website and when contacting our customer service.

The privacy policy also describes your rights towards us and how you can exercise your rights.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

Who is responsible for your personal data?

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OnDeMove AB (corporation number 559018-6473) Svetsaregatan 10, 302 50 Halmstad, Sweden, is the data controller. All personal data is processed in accordance with the applicable provisions of the General Data Protection Regulation (EU 2016/679).

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

What is personal data and what is processing of personal data?

[/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” link_font=”||||on||||” global_colors_info=”{}”]All information that can be used directly or indirectly to identify an individual is defined as personal data. Examples of personal data are name, social security number, address, email address, telephone number, purchase history, etc. Even encrypted data can constitute personal data if it can be linked to an individual. Processing of personal data is everything that is done with them, such as collection, processing, modification, storage, reading, etc.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

When do we process personal data about you?

[/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” link_font=”||||on||||” global_colors_info=”{}”]We handle and process personal data that you provide to us primarily to fulfill our commitments to you as a consumer and deliver the products you purchase, but also when you contact our customer service. We also use your personal data to create a better experience when you visit our website and to give you inspiration and news, as well as to inform you about your account, if any. In addition, we process personal data when you participate in our events, competitions or for other marketing activities and to show more relevant advertisements about our products. We only handle the personal data that is needed to best serve you as a consumer[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

What personal data do we handle?

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When you buy from us
When you purchase hearing aids from us, we will need to process your personal data for, for example, payment, delivery of goods or customer service matters. We collect and process the following personal data in connection with this:

• Name
• Social security number
• Contact information (e.g. address, email, phone number)
• Order information, such as order number, products ordered, order date, price and purchase history.
• Payment information such as payment method, transaction time, amount, IP address and payment history.

When you contact us
When you contact our customer service, we save your personal data in order to communicate with you and respond to inquiries received by customer service via telephone or digital channels (including social media). We also save necessary information from complaints and claims that can help us improve our products. The data that is saved is determined by the scope of the case in question. Below you will find a list of the personal data that may be processed:

• Name
• Telephone number
• Email address

When you use our contact form on the website:
All data always goes to us directly and not via a third party. It is stored in our CRM system.

When you visit our website
When you visit our website, we use so-called "cookies" to facilitate and improve your experience. You can find more information about how cookies work and how we manage them below.

Why do we process your personal data?

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We handle and process your personal data for the purpose of:

• Manage your orders and purchases
• Manage your account in our webshop
• Provide you with customized information, benefits and offers as well as a personalized experience of our webshop
• Make it possible to track purchase history
• Manage your payment method preferences and information and payment history
• To be able to communicate with participants taking part in a competition or event
• Appoint winners and convey prizes
• Comply with applicable legislation, such as the Accounting Act.
• To be able to communicate and handle customer service issues

How long do we save your data?

[/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]When you shop with us or contact our customer service, we save your personal data for as long as necessary for the purpose. Certain information on, for example, the invoice or receipt can only be deleted in accordance with the Accounting Act.

When participating in one of our competitions or events, the data is saved for as long as necessary to carry out the competition/event (including any evaluation).

To delete your personal data, you can contact us at any time, and we will ensure that your data is deleted, see below your rights and choices.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

Who do we disclose personal data to?

[/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” link_font=”||||on||||” global_colors_info=”{}”]OnDeMove AB may disclose your information to third parties. Disclosure of personal information to third parties is strictly restricted and only in order for us to be able to provide our services or to public authorities, if they have a legal basis to access the personal information. OnDeMove AB will never resell your data.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

How do we protect your data?

[/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” link_font=”||||on||||” global_colors_info=”{}”]You can always feel safe when you provide us with your personal information. OnDeMove AB has taken appropriate technical and organizational security measures to protect your personal data against inappropriate or involuntary disclosure, use, unauthorized access, deletion, alteration, or damage to your personal data. All personal data is stored in databases that are protected by authorization.tyrning, encryption and firewall.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”the product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]

Your rights and choices

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OnDeMove AB is responsible for ensuring that your personal data is processed in accordance with applicable legislation. This section describes the rights you have in relation to our processing of your personal data. At your request or on our own initiative, we will delete, correct, de-identify or supplement information that is found to be incorrect, incomplete or misleading. Please contact us if you have any questions about this or wish to exercise any of your rights.

Right of access
We want to be open and transparent about how we process your data and if you want to know more about the personal data processing that is being done, you have the right to request access to your data provided by us in the form of a so-called register extract. If we receive a request for access, we may ask for additional information to ensure what information you want to see and that we provide the information to the right person.

Right to correction
You always have the right to request that your personal data be corrected if it is incorrect. Within the framework of the stated purpose, you also have the right to supplement any incomplete personal data.

Right to erase
You have the right to request the deletion of personal data that we process if

• The data is no longer necessary for the purposes for which it was collected or processed.
• You have withdrawn consent on which the processing is based and there is no other legal basis for the processing.
• You object to a balancing of legitimate interests that we have carried out and there is no legitimate interest for OnDeMove AB which weighs more.
• You object to processing for direct marketing purposes.
• The personal data is processed in an unlawful manner.
• The personal data must be deleted to comply with a legal obligation to which we are subject.
• The personal data has been collected from a minor for whom you have parental responsibility, in connection with the offering of information society services, such as social media.

There may be reasons for us not to comply with your request for erasure if there are legal obligations that prevent us from doing so. This may be if the processing is necessary to exercise our right to freedom of expression and information, to comply with a legal obligation to which we are subject, or to establish, exercise or defend legal claims.

Right to restriction
You have the right to request that our processing of your personal data be restricted.

Right to object to certain types of processing
You have the right to object to processing based on a legitimate interest that we have if you have personal reasons relating to the situation. However, we may continue to process your data, despite you having objected to the processing, if we have compelling legitimate grounds for the processing that outweigh your privacy interests.

Right to refuse direct marketing
You have the right to object to your personal data being processed for direct marketing. If you object to direct marketing, we will cease processing your personal data for that purpose and will cease all types of direct marketing measures. Of course, you only have the option to refuse mailings and personal offers in certain channels.

The right to data portability
You have the right to receive a copy of the personal data you have provided to us in a structured format. The right to data portability, unlike the right to a register extract, therefore only covers data that you yourself have provided to us and that we process on the basis of certain legal grounds, such as a contract with you.

Right to lodge a complaint with a supervisory authority
You have the right to file a complaint with the supervisory authority, the Swedish Data Protection Authority (IMY).

Changes to the privacy policy

[/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]OnDeMove AB may need to make changes to the privacy policy to address disruptions or to comply with new legal or technical requirements. The latest version is always available on our website. In the event of significant changes, you will be informed about this on our website or by email, in cases where you have indicated this. Examples of material changes are changes to specified purposes or categories of personal data.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row module_id=”product” _builder_version=”4.16″ _module_preset=”default” transform_translate_linked=”off” z_index=”2″ width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” module_alignment=”center” custom_padding=”40px||40px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_padding=”||3px|||” custom_padding_tablet=”||40px|||” custom_padding_phone=”||16px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”40px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]

Cookie policy

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Contact info

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You are always welcome to contact us regarding our processing of your personal data, if you would like to obtain a register extract, withdraw consent, object to processing for direct marketing purposes, etc.

OnDeMove AB
Svetsaregatan 10
302 50 Halmstad
035-777 18 01
info@ondemove.se

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Call us:

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035 777 18 01

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The switchboard is open between 08:00 and 16:00 Monday to Friday.

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Submit your question:

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Fill in the form

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